Investment cancellation process. Admin Perspective
#
- When an investor submits a cancellation request, it appears in the admin panel under Investments > Waiting for Cancellation.
- Admins can either revert the investment to its previous status or approve the cancellation:
- If declined, the investment status reverts to its previous state before the cancellation request.
- If approved:
- The investment status changes to
CANCELED BY MANAGER
.
- The trade at North Capital is canceled.
- If the Dwolla transfer status is
pending
, the transfer is canceled.
- If the Dwolla transfer status is
processed
, meaning the funds have already been sent to North Capital, the Dwolla transfer can no longer be affected.
- If the investment has already been paid, the refund process is initiated.