Create a new ticket

New ticket creation #

  1. Open github development project
  2. Click new ticket
  3. Choose ticket type (bug report, feature request, simple issue)

Please use bug report or feature request only. Please take a look at the description titles and follow instructions. It will take you couple minutes more to produce good ticket and might save a couple hours of talking, especially if engineer will start working with this ticket in 3-5 months.

If ticket related to another tickets please use Related #XXX, or Blocked by #XXX or Depends on #XXX in the ticket description. This will create nice structure between tickets:

Related link example in Alexs ticket: image

Ticket #2264 automatically sees those cross links image

Labels #

Name Desciprtion
Tech Enhancements If ticket purely connected with technical improvement, refactoring
Bugs Bugs, if something does not working properly
EndUser Enhancements User faced improvements
Low-level Bugs & improvements Bug or improvements which does not bring any big value for users of for engineers
EndUser Enhancements User faced improvements
SEO, Marketing SEO related tasks
Marketing Marketing related tasks
IR IR = Investor relations, anything related to IR team requests
Security & compliance Technical security or legal compliance related issues
Stability platform stability related tasks
Epic Big feature or business request
Draft Ticket still in progress
Change Request Small changes, minor changes

Project #

To set up correct project and correct sprint you need to take a few steps.

  • Before you create a ticket go to project go to organization and choose development in image
  • once you saved the ticket, click on the array image near development project and choose current sprint image

Milestone #

Choose milestone based on your task